Lernica AI Support
Operator: Sholokhov Mikhail Andreevich (Sole Trader)
81/1 Manushyan St., Yerevan, Republic of Armenia
Email: hello@typecode.app · support@lernica.app
Contact us
For help with Lernica AI, billing, or privacy requests, email support@lernica.app or hello@typecode.app. Please include:
- Your device model and OS version
- App version (shown in the store listing or app settings)
- The language you are studying
- A short description of the issue
We aim to respond within a few business days.
Frequently asked questions
Why does Lernica need the microphone?
The microphone is used for pronunciation practice and speech recognition. You can deny permission; text-only features may still work depending on the lesson.
How do I manage or cancel Premium?
Subscriptions are managed in Apple ID → Subscriptions (iOS) or Google Play → Subscriptions (Android). Cancellation stops future charges; access continues until the end of the paid period.
How do I restore purchases?
Open Settings in the app and tap Restore purchases (when available). Use the same Apple ID or Google account used for the original purchase.
How do I delete my account and data?
Email support@lernica.app from the address linked to your account. We will delete or anonymize personal data within a reasonable time, subject to legal retention requirements.
Daily reminders do not fire
Ensure notifications are enabled for Lernica in system settings. Local reminders may not work on simulators; use a physical device.
Russian-language support and policies
Users in Russia can also read: lernica.app/support